Privacy Policy
Last Updated: 08 Jan 2026
About Us
DEE KAY Accounting & Taxation (“DEE KAY”, “we”, “us”, “our”) provides professional accounting, taxation, bookkeeping, business advisory, and related financial services to individuals, small businesses, trusts, and corporate entities across Australia.
We are committed to protecting your privacy and handling personal information responsibly. We collect personal information to deliver our services, understand and meet client needs, manage and administer our business, inform clients of service improvements, and comply with legal and regulatory obligations under Australian law.
This Privacy Policy explains how we collect, use, store, disclose, and protect personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
Collection Of Personal Information
Information Collected Directly
We may collect personal and business-related information directly from you through online forms, emails, telephone conversations, video calls, and face-to-face meetings.
The types of personal information we may collect include, but are not limited to:
- Full name and title.
- Company, trust, or business name.
- ABN, ACN, or other registration details.
- Postal and business addresses.
- Email address.
- Telephone and mobile numbers.
- Accounting, taxation, and financial information.
- Billing, invoicing, and payment details.
We may also collect information relating to your interest in, enquiries about, or use of our services.
Website Interactions & Participation
When you visit our website, you may be invited to provide information to participate in certain activities or offerings, including:
- Submitting enquiries or contact forms.
- Requesting consultations or callbacks.
- Completing surveys or feedback forms.
Participation in these activities is voluntary. Any information you provide will be handled in accordance with this Privacy Policy.
Automatically Collected Information
Like most professional websites, certain information is automatically logged when you visit our website. This information may include:
- Internet Protocol (IP) address.
- Operating system.
- Screen and device settings.
- Web browser software.
- Referring websites or search engines.
This information is used for website administration, system improvement, security monitoring, statistical analysis, and other internal business purposes. It does not generally identify you personally.
Financial & Credit Information
We may retain records of invoices, payments, and transaction history.
If you request services on credit or seek deferred payment arrangements, we may collect additional business and financial information, including banking details, financial history, and current financial position, to assess credit eligibility.
Where permitted by law, we may also collect information from third parties such as credit reporting agencies.
Accounting Systems & Data Access
To deliver our services, you may authorise us to access accounting software, payroll systems, financial reporting tools, or business records.
These systems may contain personal, financial, or sensitive information. Our access is limited to what is reasonably necessary to deliver the agreed services and is governed by engagement terms and client instructions.
You remain responsible for ensuring that any individuals whose information is contained within these systems are aware of and consent to such access.
Use Of Personal Information
Your personal information may be used to:
- Respond to enquiries and provide information about our services.
- Deliver accounting, taxation, bookkeeping, and advisory services.
- Communicate updates, regulatory changes, or service-related information.
- Administer and manage client engagements.
- Issue invoices and collect payments.
- Conduct creditworthiness checks where applicable.
- Improve and develop our services, systems, administration, and security.
Aggregated and de-identified information may also be used for internal analysis or marketing purposes, such as communicating customer satisfaction insights to prospective clients.
Legal Disclosure Obligations
We may be required to disclose personal information:
- In response to legal processes, such as court orders or subpoenas.
- To law enforcement agencies where required or authorised.
- Where necessary to investigate suspected fraud or unlawful activity.
- To comply with legal or regulatory obligations.
Disclosure Of Personal Information To Third Parties
Personal information may be disclosed to external service providers only where reasonably necessary for us to provide our services. These may include:
- Accounting and practice management software providers.
- Cloud-based data storage platforms.
- IT, cybersecurity, or system support providers.
- Payment processors and professional advisers.
Some personal information may be stored or processed using cloud-based systems hosted outside Australia, including in the United States. We do not sell or license your personal information to third parties.
Opt-Out Of Communications
We may contact you in response to enquiries or to provide information about services that may be relevant to you.
If you prefer not to receive non-essential communications, you may opt out by contacting us directly.
Service-related communications required to deliver contracted services cannot be opted out of.
Security Of Personal Information
We take reasonable steps to implement appropriate physical, electronic, and administrative safeguards to protect personal information from unauthorised access, misuse, modification, disclosure, loss, or interference.
If personal information is no longer required, we will take reasonable steps to securely destroy or permanently de-identify it.
Accuracy & Correction
We take reasonable steps to ensure that personal information we hold is relevant, accurate, complete, and up to date.
You can assist us by informing us of any changes to your personal information or notifying us if you believe information we hold is incorrect. We will take reasonable steps to correct any inaccuracies.
Access To Personal Information
Under Australian privacy laws, you may request access to personal information we hold about you, subject to certain legal exceptions.
To make a request, please contact us. We will assess and respond to your request within a reasonable timeframe.
We reserve the right to charge a reasonable administrative fee for searching, retrieving, and providing access to information where permitted by law.
Contact Us
If you have any questions, concerns, or complaints about this Privacy Policy or how DEE KAY Accounting & Taxation handles personal information, please contact us.
DEE KAY Accounting & Taxation
📞 Phone: 0413105440
All privacy enquiries, requests for access or correction, and complaints should be directed to The Privacy Officer. We will assess all matters within a reasonable period and, where appropriate, provide written reasons for our decisions.